MY ORDER
Check Order Status
Sign in to your account by clicking the “Login” link. After you are logged in, locate and click the order number you wish to review. The Order Status will be located under the Order Information Section.
Forgot Password
To recover your password, please click on the ‘lost your password ‘ link on my account page and put in your email address. If you have an account with LCH, you will receive a temporary password.
Payment Methods
Credit and Debit Cards. We currently accept any credit or debit card with a MasterCard, Visa, Discover Network, American Express, Diners Club International, or JCB logo.
Track an Order
The easiest way to retrieve your track an order is to sign in to your account by clicking the “Login” link. After you are logged in, locate and click the order number you wish to review. The Order Status will be located under the Order Information Section.
How long will it take for my love. Comfort. & Hope. merch to be delivered
All of our products are printed to order, meaning we don’t keep an inventory in-house. Please allow 3-7 business days for order processing and fulfillment. This does not include shipping time. Shipping takes an additional 3-5 business days for delivery.
I'm seeing two different shipping charges in my cart
We offer printed-on-demand merchandise that uses sustainable products in a completely environmentally friendly way. Each type of product you order will be shipped to you from its own unique facility, and each package will have its own shipping fee.
SHIPPING
Shipping Options
We aim to offer you the best shipping option, no matter where you live.
Our preferred shipping method is USPS (Priority Mail Rate) or (Parcel Select Ground)* when available.
Priority Mail (1-3 Days)
Parcel Select Ground (2-8 Days)
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check, and packaging. All orders are ready for dispatch up to 3 business days after the order is placed.
- Shipping time refers to the time it takes for items to be shipped from headquarters to the destination. For example, Orders shipped via Priority Mail will usually take up to 3 business days. However, depending on the destination and /or weather-related activities, it can take longer.
Shipping Restrictions
Regrettably, our kits cannot be shipped to Alaska, Hawaii, or Puerto Rico. We do not ship to APO, FPO, or P.O. Box addresses.
Damaged Items
Please review our Return Policy
International Shipping
Unfortunately, at this time we do not ship internationally. However, we are currently working out the logistics for the near future.
RETURNS
Return Policy
Unfortunately, we do not accept returns on our Kits, and merchandise. Please review product description and size chart to ensure you purchase your desired fit. For more information, please see our Return Policy.
KITS
What is inside the Ultimate ivf essentials starter kit™
At IVF Essentials Starter Kit™, we aim to offer steadfast support throughout your entire IVF journey—a process often overwhelming and intricate. Upon receiving your IVF Essentials Starter Kit™, expect an array of thoughtful items:
• 10-12 Core Essentials, meticulously selected to fortify you throughout your IVF cycle.
• A fertility journal, allowing you to trace and monitor your progress.
• An undated planner, ensuring all your appointments stay perfectly organized.
• Plus, a touch of surprises! We won’t reveal everything—anticipate a few delightful surprises in store.
How will this kit benefit me?
Every component within our kit is crafted to alleviate some of the stress accompanying each cycle. Alongside receiving core essentials to kickstart your journey, the greatest inclusion is peace of mind. Amidst the inundation of information from the doctor’s office, our kit ensures you have the necessary supplies without the burden of sourcing them yourself.
How Hard Is It to Cancel?
No cancellations necessary. We’re not a subscription box service. Just purchase your kit during our product drop date for your upcoming cycle, unbox it, and embrace hope.
Do you take insurance?
Unfortunately, we do not accept insurance at this time.
